Q & A

What material are our products made of?
Our products are made of Silver925 having some 18Karat gold parts used on some items.

Where can I buy?
You can buy it only online.
https://lcojapan.com/

What size should I take?
In Japan mostly 9~9.5 US size for men.

How much is the shipping fee?
Shipping fee will be calculated automatically during the checkout.

Shipping free for Japan
Asia: $14.5US (up till 500grams.)
Oceania, America, Middle East: $20.8US (up till 500Grams)
Europe: $23US (up till 500grams)
South America, Africa: $25US (up till 500grams)

How much is the tax?
Tax will be 8% if only bought within Japan. For overseas shipment ,the import duty is to be paid by the customer.
If you have any questions please contact us at info@l-co.jp
Please allow up to 24 hours for a response. We are happy to help.

How can I pay?
We accept PayPal, credit cards, Amazon pay. google pay.

Which country is available for delivery?
We can ship to any countries. For details please contact us at info@l-co.jp
Please allow up to 24 hours for a response. We are happy to help.

Can I return a product, if it does not fit?
Yes! We want you to be super satisfied with your purchase.
If you aren't, you can exchange the item within 30 days of your shipping date.
After we receive the returned product we will send you a new product. Shipping charge will be paid by the customer.

What is the return policy?
Purchased items cannot be returned. All the items are only made for the customer after its order. The product  can be exchanged or returned only if the product have damages or defects due to our error.

Shipping charges  previously paid by the customer at the time of purchase are non-refundable. The customer is also liable for all shipping, insurance and handling costs associated with the return. Shipping and handling costs will be refunded only when the return is necessary due to our error.

Contact for details at info@l-co.jp


Which kind of shipping methods do you have?
We usually use EMS for international shipping.

How I can cancel the order?
The order cannot be cancelled after an order is made.If you have any question on cancellation than please email us as soon as possible at info@l-co.jp . We will be glad to help you.